At IIT Mumbai, Job Letters Turn Into Pink Slips
Source: The Indian Express May, 2002
JAYSHREE BAJORIA
MUMBAI, MAY 3: Sleepless nights, gloomy faces, tired looks and red-shot eyes. It’s not just the morning after the farewell parties at Powai’s Indian Institute of Technology (IIT).
The students are living the nightmare of the economic slowdown: letters of deferred and withdrawn jobs are trickling in and an increased number of students are joining the list of the unemployed.
This year, 120 out of 500 students are left with no jobs, no scholarships abroad and no option but to join the millions surfing the Internet for ‘jobs.’ While around 60 students had not been picked up by any company, the number of jobless rose to 120 when Infosys, SLM Software and Tata Infotech sent regret letters asking students to look elsewhere for jobs. While TIL ‘deferred’ 11 jobs and SLM Soft 22, Infosys dropped 60 students. Out of the 93, about 30 had other options.
The letter of regret from Infosys (dated April 16 but landed at the institute on April 22) was the real shock. ‘‘Please inform the students to look for other options/alternatives and not to expect any employment from us,’’ said the letter from the company which is now headed by Nandan Nilekani, arguably IIT Powai’s most famous alumnus.
Ashwini Tank from Jaipur came to IIT four years ago and landed a job with Infosys in July through campus recruitment. By the time the letter of offer arrived in January, he had taken his GRE and secured a score of 2100.
‘‘After my offer letter came, I gave up any plans of studying further as I was very happy with the job. I am good at programming and coding and that is what I wanted to do. But now, in April, they have sent their regret letter asking us to look for other options. But we have no options left. My computer has a new folder and it is called ‘jobs,’’ says Tank.
Students say the letter came when there were hardly any more companies coming to recruit, and when it was too late to apply for a US scholarship. ‘‘When the offer letter had not come till November, I started calling up the institute to ask if they had any plans to defer our jobs. But they kept denying it and in fact, in January, finally our letters came,’’ says Tank. ‘‘But suddenly on April 22, they sent us a regret letter asking us ‘to look for other options’. But where are the options? Is this any time to look for other options?’’
Another student, who was also picked up by Infosys asks: ‘‘Why did they present themselves as unaffected by the slowdown when they sent us offer letters? Why are they recruiting fresh students in the first place when those recruited from the last batch are simply sitting on the bench?’’
Even as most other IITs had received regret letters from Infosys which has deferred jobs to 1,300 students it had promised to recruit this year, Mumbai IITians still had hope — maybe because at the helm of affairs is one of their alumni.
Rahul Joshi, who comes from Jharkhand, says: ‘‘My entire family was banking upon me to get this job so that I could support them. I still haven’t told them. I don’t know what to do next.’’
When contacted in Bangalore, Infosys denied that it had cancelled any job offers. ‘‘No offer has been cancelled. The initial letter was an intent of offer. However, we can’t confirm a date when we will be able to recruit. In the meantime, they are free to pursue other careers or look for other option,’’ said the company’s spokesperson.
Said Tata Infotech Managing Director, Nirmal Jain: ‘‘Yes, we have asked couple of students to look around as the current position is very tight. In fact, we are just following the industry trend as most of the companies are unable to take students whom we have offered jobs.’’
He added: ‘‘We are not offering any compensation to the students whom we have asked to look around. But we have promised them that as and when things improve they would be the first people to get the positions.’’
The situation has prompted IIT-Mumbai to reassess its placement policy. N S Rathi, placement officer of IIT-Mumbai, says Mumbai-based SLM Soft too sent a letter deferring jobs for 22 students owing to a recent merger. ‘‘All IITs are now planning to go back to the old method where the process of placements would begin in October and not July. It was only with the coming of the IT boom that we were forced by the companies to start placements in June but now as uncertainty is rising, it is best that placements take place late.’’
The IITs have already extended their placement process by a month. But for the present batch, it may be a bit too late. Says Nishchaya Gera, student placement coordinator: ‘‘120 is an unachievable number to place within a month.’’
Some names have been changed to protect the identity of the students)
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Some questions for your thought.
1. Do you think "Cancelling the Job Offers" at IIT Mumbai would affect the "The Best Employer Brand Image" of these firms and thereby reduce their competitive advantage?
2. Do you agree with Infosys Spokesperson's statement that Infosys had not really cancelled any job offers since what they had given to the students was only "Intent of Offer"?
3. If you were the placement coordinator at IIT, Mumbai, what would you do to resolve the placement issues present in the above case?
4. Have you or any of your friends gone through similar experience where the job offers or intent of offer has been cancelled by the prospective employer? If so, how did you or your friend handle the issue?
1.Cancelling the job offers at IIT Mumbai was due to recession and economic slow down therefore I don't think it would affect The Best employer brand image. Yes some students were diassapointed but they should have kept all their option ready and should not merely depend depend on one intent of offer.
ReplyDeleteHistory says during recession and economic hard times many big companies has earlier also turned down their offer.
2.Yes I agree with the Infosys spokesperson because it was actually an intent of offer to absorb them and company had never given them offer letter and was not legally bound to take them
3.If I were the placement coordinator. I would have tried to accept the situation was due to economic slow down and negotiated with Infosys to try for a win win negotiation.
4.If I would have been one of those unlucky fellows then I would have made some alternative situation ,do higher studies or work in a smaller organization and try to make it to the big companies again after the recession is over.
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ReplyDelete1. I do not think that cancelling job offer will affect the brand image of any company if this is a one of case due to slowdown. However if this continues for a few years repeatedly then the potential damage can be possible.
ReplyDelete2. It is normal for companies to offer an "Intent of offer" to students hence if Infosys just made an Intent to offer then they are not obliged to offer jobs - This can be pulled back any time before the prospect employee signs the offer letter. I completely agree with Infosys's spokesperson.
3. As a placement cordinator I would have asked students who are willing to accept the offer to show the "intent" to accept the "intent to offer" so that the respective offer letter can be secured. I would have asked the employer to send the offer letter to the students willing to take up the offer. Those note willing to take up the offer could be channelised to other interviews. In this situation I would have looked at companies in government sector and as well as other developing economies Brazil, China and Africa. Alternately would have negotiated with Infosys to revoke the cancellation. I would have reached out to the strong allumni of IIT Mumbai for their support so that the students can secure their jobs.
4. I have never gone through any such situation. My friends have also never gone through any such situation. I would have made sure that I had atleast one offer in hand and would have signed the papers at the earliest. After signing the papers, I would have continued to look out for a still better career opportunity.
1.Yes, I think, "Cancelling the Job Offers" at IIT Mumbai would affect the "The Best Employer Brand Image" of these firms and thereby reduce their competitive advantage. From this incidence, it is clear that Infosys presents itself as unaffected by the slowdown when they sent the offer letters. They go ahead with fresh recruitments in the first place when those recruited from the last batch are simply sitting on the bench. They could have done sufficient market research and prepare a full proof recruitment strategy/mechanism keeping in view of importance of slowdown.
ReplyDelete2.I do not agree with Infosys Spokesperson's statement that Infosys had not really cancelled any job offers since what they had given to the students was only "Intent of Offer". When they use the word "letter of intent", it seems they are badly damaging the image of the Organization. Through campus recruitment, offer letter issued by Infosys shows the faith and trust from both sides, as an employer Infosys is confirming employee to join with them, whereas during later stage they have sent letter of regret letter asking the students to look for other options/ alternatives and not to expect any employment from them. Ideally, all terms and conditions need to be clear and mutually agreed upon by both the parties beforehand for such offer because, a job aspiring student also seeks protection when he/she plans his future career prospect like “studying further”.
3.If I were the placement coordinator at IIT, Mumbai, I would at first ask clarifications on their recruitment process and ask them to follow a healthy HR practice. In fact, I would also blame them for giving false hopes to the students during slowdown crisis. When you are issuing a offer letter you must be sure that you need that person otherwise do not issue letter. In this case question of keeping / rejecting / denying does not arise after offer letter.
4.Yes, I have some of my friends gone through similar experience where the job offers or intent of offer has been cancelled by the prospective employer? One of my friends who belong to a poor family background was very patient with this respect and he continued with surfing the internet for alternate jobs. Fortunately, I came to know about some attrition gap in my earlier organization and I gave him my reference to them by virtue of my popularity there where he was selected ultimately. Although he was not happy to work with a company which was not of his choice to work with, he continued there with sincere effort and dedication taking the situation as a challenge.
Intent of Offer Vs Offer
ReplyDeleteGreetings to all!!
As the circumstance of economic slowdown, many things have to be taken care off as different organization adopting different new approaches to sustain the situations. In this regard I agree with the statement that "Cancelling the Job Offers" at IIT Mumbai would affect the "The Best Employer Brand Image" of the firms. As a renowned IIT institution the placement policy has to be clear about the campus recruitment because as a organization they produces the best quality of resource which is not easy to match and it has to be protected from all odds. The letter of regret from Infosys was real shock. As it says ‘‘Please inform the students to look for other options/alternatives and not to expect any employment from us,’’ it means given an opportunity Infosys is in an advantage position rather than best brains of IIT. The Intent of Offer is an intention of offering a job again it has to be more clearly defined as to how both the parties will be attached to their understanding; i.e. to make it an offer, else both can gaze for some superior offers. I would say with the best quality of brains, IIT Mumbai should go for healthier bargains from intent of offer to make it an offer where the institutions cum students moral will be high.
Against the 2nd Question - Yes I agree with Infosys Spokesperson's statement that Infosys had not really cancelled any job offers since what they had given to the students was only "Intent of Offer" and this was possible as per the practices / approaches taken in the previous years. Given a chance Infosys has used its opportunities and having clear escape from the situation to make it an offer.
If I were the placement coordinator at IIT, Mumbai, I would have redesigned the campus recruitment policy with new timelines which would come out from a joint effort of the senior management of the institutions and the organizations interested to hire our best brains.
Yes, I had experienced myself while I got an intent of offer to join the Singapore based IT company. As Mr. Rahman had explained that was the scenario i.e. once I reach there with all my documents it would have been an offer. In the mean time the 11/10 episode explode all my expectation. Intent of Offer was never an offer. Still it took time to believe with the prevailing situation and there were no alternatives except to wrestle for next best offer.
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ReplyDeleteI go with Manjushree's points for 1.& 2.
ReplyDeleteRegarding Point 3. As a coordinator, I would have had taken pro-active initiative to invite other Companies those who are of similar stature of Infosys but catering in other areas in the industry and do not propose IITs for campus recruitment. I also would have had used the opportunity to explore other industries, as not all suffered down turn as worse as IT.
4. Fortunately none of my friends had to face this situation but yes there had been stress in retaining their existing jobs. In the given situation, I would have had joined whatever the offer (IIT standard) came in my way and moved ahead to the targeted one as and when the market improved. This would have given me a hands-on which would later be beneficial in terms of work experience beside earnings.